Policies & agreements
A school's privacy officer should be able to read every commitment we make before a single account exists. Each document below is free to read, versioned, dated, and attached to the school agreement.
What we collect, why we hold it, where it lives, and what the AI is sent.
Version 1.0 · 18 August 2026The short notice a school and a parent read first: what is collected at the moment it is collected, and why.
Publishing soonAccess, correction, deletion and export — who may ask, what they get, and how fast. Free, always.
Publishing soonComponent by component: where every piece of data is stored and processed, the flows that leave Australia, and the notice before any of it changes.
Publishing soonEvery third party that receives data, what they get, where they are, and the notice you get before the list changes.
Publishing soonThe agreement between Reason Education and a school: licence, fees, data ownership, notice periods and how it ends.
Version 1.0 · 26 August 2026What a school and its staff may and may not do with the service — with the same rules written for Years 1 to 6.
Publishing soonEvery way to reach us, who owns each channel, how fast we answer, and what to do if we get it wrong.
Publishing soonAccess control, encryption, logging, and how we respond to a breach.
Version 1.0 · 26 August 2026 Responsible AI PolicyWhat the model may and may not do, and the boundary we hold it to.
Version 1.1 · 26 August 2026The eSafety Commissioner's principles against the controls that implement them — no chat, no child-to-child reach, nothing a stranger can use.
Publishing soonWho receives an allegation, what we report and to whom, and what happens if a child discloses harm through the product.
Publishing soonNeed a document that is not here yet
Any policy still marked “publishing soon” is supplied on request to a school considering the service, and is attached to the agreement before it is signed. Email privacy email — to be confirmed.